In our shop, the following payment methods are generally available:
Credit Card
We accept Visa and Mastercard/Eurocard credit cards.
When placing the order, you provide us with your credit card details. After verifying your identity as the legitimate cardholder, we request your credit card company to initiate the payment transaction immediately after shipping the goods. The card is typically not charged immediately but may be charged after a certain period, depending on the card issuer.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there, or you must first register, log in with your access data, and confirm the payment instruction to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
The payment transaction is automatically carried out by PayPal. You will receive further information during the ordering process.
How does PayPal work?
PayPal is used to process payments securely online. You can choose to pay with your PayPal account balance, credit card, or bank account. To pay for your purchase with PayPal, select PayPal as the payment method during the ordering process. Your payment will be transmitted instantly and securely.
How can I create a PayPal account?
Simply fill out the PayPal registration form with your desired account type, country, address, and registration information to get started with PayPal.
Register for PayPal now.
How secure is PayPal?
PayPal is absolutely secure and committed to protecting the privacy of its customers. PayPal uses state-of-the-art security technology to protect your personal data and continuously improves it. When you choose to pay with PayPal, your account or credit card number will not be transmitted to the payment recipient.
How can I contact PayPal customer service?
To process your request as quickly as possible, you have access to a user-friendly help center. This has been developed by the PayPal customer service team and contains an extensive information database. Just enter a question in the search field and get a quick answer.
If you do not receive the information you need in the help center, PayPal customer service will be happy to assist you.
| Germany |
+49 800 723 4500 (toll-free from German mobile and landlines) |
| Austria |
+43 800 968 751 (toll-free from Austrian mobile and landlines) |
| Switzerland |
+41 800 721 133 (toll-free from Swiss mobile and landlines) |
|
| Monday to Friday: |
8:00 to 20:30 |
| Saturday to Sunday: |
9:00 to 19:30 |
NOTE:
For security reasons, account questions can only be discussed with the account holder.
PayPal is an alternative method to pay for your purchase. It allows any private or business person to pay securely online. With a PayPal account, you can choose to pay with your credit card, direct debit, or your PayPal account balance for any purchase of your choice. Additionally, you are 100% protected against unauthorized payment from your account.
When you select PayPal as the payment method, you will be guided through the ordering process until you are automatically redirected to PayPal.com to complete your payment. Once you are redirected to PayPal.com, you have 25 minutes to complete your payment. For additional information, please visit the PayPal help center.
Register for PayPal now.
Google Pay and Apple Pay
If you have activated the wallet payment function with your provider (Apple or Google), we also offer payment via Apple Pay or Google Pay. You can select this payment option on the product page for the respective item, in the shopping cart, or during the checkout process.
Apple Pay
To pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have the Apple Pay function activated, log in with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.
Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have the Google Pay function activated, log in with your access data, and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.
Please note that when using this payment method via the product page, each item can only be ordered once. If you wish to order different items or multiple pieces of an item, please first add them to the shopping cart.
Klarna
- Sofort by Klarna
After placing the order, you will be redirected to the website of the online provider Sofort GmbH. To pay the invoice amount via Sofort, you must have an online banking account with a PIN/TAN procedure activated for participation in Sofort, authenticate yourself accordingly, and confirm the payment instruction to us. You will receive further information during the ordering process. The payment transaction is carried out immediately afterward by Sofort, and your account is debited.
- Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.at), Sveavägen 46, Stockholm, Sweden, we offer you the option to purchase on account as a payment option. Please note that Klarna Invoice is only available for consumers, and the payment must be made to Klarna.
It is not possible to pay for gift cards by invoice via Klarna.
When purchasing on account with Klarna, you always receive the goods first and always have a payment term of 30 days. You can find the complete terms and conditions for invoice purchases here: Klarna Invoice Terms.
Payment by PodoBike Gift Cards
The gift card can only be used to purchase goods in PodoBike shop in Podersdof Am See Austria or online at https://www.podobike.at/#.
If the purchase price exceeds the value of the gift card, the difference must be paid by the customer. If the purchase price is less than the value of the gift card, the remaining balance will remain on the gift card and can be redeemed for a later purchase. If a transaction is reversed, the purchase amount will be credited back to the gift card. Therefore, please always keep the gift card. This also applies if two payment methods have been combined. The gift card is transferable and has no validity restrictions. The card balance cannot be paid out in cash. No interest is paid on the stored amount. The card balance can be checked at any Smyths Toys Superstore (branch) in Austria or online at https://www.podobike.at/#.
The issuer of the gift card is VELOCO CEE GmbH.
Only digital gift cards are sold in the online shop.
To redeem, simply enter the card number of your gift card and the PIN number (if available) in the designated field during the ordering process. If you want to use up to five gift cards, please enter each card number separately.
